QUESTION: We are interested in a feature that would allow us to create release notes for customers based on fixes and changes we have made. Is there anyway PR-Tracker can handle this? ANSWER: If you have version 4.30 or above you can use the HTML Generator to generate release notes. The HTML Generator can be found under the PR-Tracker Tools menu. You may want to configure one of the PR-Tracker property checkboxes to be "Release Note" so that you can make a query to select all the problem reports that you want to output as release notes. KEYWORDS: customer support, release notes