QUESTION: We are trying to import data into PR-Tracker but we don't know what to do about the checksum field in the Problem Reports table. What is the purpose of the checksum field? ANSWER: The checksum is used by PR-Tracker Web Client and by PR-Tracker when operating in client-server mode. It is not used by PR-Tracker when operating in file-server mode but it is calculated anyway. Its purpose is to reduce network or internet traffic by comparing the checksum in the client database cache before transmitting a problem report. If you are importing data, set the checksum field to 1. Then follow the instructions in http://help.prtracker.com/ImportingData.htm. The checksum field will be calculated properly when the Database Repair Utility runs. If you want to insert problem reports into the PR-Tracker database one by one from another software program see http://www.prtracker.com/support/pr1025.html KEYWORDS importing, Access