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Knowledgebase
Article 1140 |
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QUESTION:
Is there a way to cross reference duplicate defects? It would be beneficial to cross reference the parent with any child (duplicate), address the parent defect, and have it close all duplicates when the parent is closed.
ANSWER:
I recommend resolving duplicates right away. Keep only the original bug report open. If a second report adds new information, append it to the original bug report when resolving the second as a duplicate.
See Bug Tracking Guidelines, guideline (4).http://Bug-Tracking -Guidelines.com
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