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Knowledgebase
Article 1588 |
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QUESTION:
When I try to connect to the PR-Tracker server I get the message:
Connection Error
PR-Tracker can't connect to the server
Unable to connect to the remote server. No connection could be made because the target machine actively refused it
ANSWER:
This error probably means that the PR-Tracker Server Service isn't running. Go to the computer acting as the PR-Tracker Server and open Windows Services. Find the PR-Tracker Server Service and start it. That should fix the connection problem.
Then check the Prtracker.Server.Service.log file for errors. You can probably find this file in folder
C:\Documents and Settings\All Users\Application Data\PR-Tracker
or
C:\Program Data\All Users\Application Data\PR-Tracker
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